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Anthem Medicare Agent Support

Extended Hours During AEP

800‐633‐4368

MedicareAgentSupport@anthem.com

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AEP Hours 10/15 – 12/8

Mon – Thu

9:00am – 8:00pm EST

Fridays

9:00am – 7:00pm EST

Saturdays

9:00am ‐ 3:00pm EST

Sundays

9:00am – 3:00pm EST

E‐mail only. No phones.

Fri Dec. 7th 2018

9:00am – 3:00am EST

Click to download the Anthem Plan Benefits Excel

Quick Reference Guide

QMBY and QMBY+ DSNP Call the Anthem

Medicare Verification number

844-274-6355

to see if your prospect is eligible

(Quicktime Required)

Anthem Online Enrollment

Meal Plans

When you get home from an inpatient stay are free!

States decide which of its residents may enroll when the D-SNP contract is signed. For example, some states allow Full Benefit Dual Eligibles (FBDEs) to enroll while other states do not. Remember, which state residents are able to enroll into our plans is up to the state and the contract in place with our company, and enrolling eligible members is something our agents need to consider. The tables below are snapshots of state products and enrollments for 2018. (Highlights represent changes from 2018)

Formularies (Click below)
How to Order Supplies

Offering Products in 14 States

Click on this map to see where

we have a Medicare Advantage 

Click here to see our daily training

Webniars, live classroom CE and training universities --we train 

Call Center Questions?

Anthem doesn't approve call centers at this time. Please follow the rules that CMS established for all call centers (save recordings of every call for 10 years, only enroll off of in-bound calls and use approved scripts). Here are the rules Anthem provided us and here is the Anthem Approved Call Script.

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